Indiana University

Telephone features and instructions

Note: If your traditional phone has been replaced by the UniCom service (using Lync and/or a USB or IP phone), see Learn how to use UniCom.

On this page:

Available features for telephone service

General instructions for office telephones

Instructions for using a telephone in campus housing at IUB and IUPUI

Long distance


For troubleshooting help, see Telephone support and repair requests.

Voice mail (Unified Messaging Service [UMS])