ARCHIVED: At IU, how do I transfer a call directly to a UMS mailbox?

This content has been archived, and is no longer maintained by Indiana University. Information here may no longer be accurate, and links may no longer be available or reliable.

To transfer a call directly to a Unified Messaging Service mailbox at Indiana University:

  1. With the caller on the line, press the button on your phone that transfers calls.
  2. At IU Bloomington, dial 812-856-9800 (from on campus, 6-9800). At IUPUI, dial 317-278-4288 (from on campus, 8-4288).
  3. If the phone you are using has UMS, press  ** . If the phone you are using does not have UMS, press  * .
  4. Enter the 10-digit mailbox number and then  # . You will hear the UMS user's name.
  5. Press  # .
  6. Press Transfer again. The caller will be transferred to the UMS mailbox and hear the UMS user's greeting.
  7. Press Rls or hang up.

This is document autd in the Knowledge Base.
Last modified on 2018-01-18 15:47:37.