Internet, Phone, and Video Connections
On this page:
Internet connections
| Connecting to the ADS Domain | For Windows computers on the IU network |
| Equipment infrastructure | Where to get cables, having a data jack activated, getting a new data jack |
| Ethernet | Troubleshooting, manual setup |
| Ethernet in campus housing | Connecting your computer to the campus network in the residence halls and on-campus apartments, printing from your room |
| General information | Policies, IP address information, DNS, quick link to configuration settings |
| Glossary | Definitions for common networking terms |
| GreekNet | For fraternities, sororities, and IU-affiliated organizations not on the IUB network |
| Mobile devices | Connecting an iPhone, Windows Mobile, BlackBerry, or Palm device to the IU network |
| Outside ISPs | Find an ISP, special IU rates, home networking, troubleshooting |
| Registering your computer | How to register your computer on the IU network |
| Dial-up | Phone numbers, configuring your computer to connect at IU, troubleshooting |
| VPN | What it is, configure your computer |
| Wireless | Wireless connections, VPN, access points |
Telephone services
| Telephone equipment | Types of telephones, single and multi-lines, business sets, ordering telephones |
| Telephone features and instructions | Setting up your telephone, local and long-distance calls, voice mail, call waiting, caller ID, speed dialing |
| Operator services | Campus Call Centers, TDD voice relay, teleconferences (phone bridges), campus directory |
| Rates and billing | Local and domestic/international long distance rates, payment options, current balance, changing billing address, returned checks and collection procedures |
| Regional campus technical support | Staff and help desk contacts for the regional campuses |
| Support, repair, and troubleshooting | Equipment and service problems, finding people, harassing calls, stopping service when you move, unlisted numbers |
| Telephone services in campus housing | Long distance services, telephones and service, optional features, paying your bill |
| Wireless and cellular services | Cellular phones and service, AT&T discounts, BlackBerry, pagers |
Video
| Purchasing | Fees, how to buy |
| Resources | Support, troubleshooting, where to find more information |
| Streaming | What's available and how to use it |
| Videoconferencing | Desktop and group videoconferencing, facilities, scheduling, equipment, purchasing information, troubleshooting |

