Indiana University

Internet, Phone, and Video Connections

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Internet connections

Registering your computer How to register your computer on the IU network
Ethernet in campus housing Instructions for connecting your computer to the campus network in the residence halls and on-campus apartments, printing from your room
Wireless Configure your computer, wireless access points
Outside ISPs Find an ISP, special IU rates, home networking, troubleshooting
GreekNet For fraternities, sororities, and IU-affiliated organizations not on the IUB network
Mobile devices Connecting an iPhone, Windows Mobile, or Palm device to the IU network
VPN What it is, configure your computer
Ethernet Troubleshooting, manual setup
Dial-up Phone numbers, configuring your computer to connect at IU, troubleshooting
Connecting to the ADS Domain For Windows computers on the IU network
General information Policies, IP address information, DNS, quick link to configuration settings
Equipment infrastructure Where to get cables, having a data jack activated, getting a new data jack
Glossary Definitions for common networking terms

Telephone services

Telephone services in campus housing Long distance services, telephones and service, optional features, paying your bill
Telephone equipment Types of telephones, single and multi-lines, business sets, ordering telephones
Telephone features and instructions Setting up your telephone, local and long-distance calls, voice mail, call waiting, caller ID, speed dialing
Wireless and cellular services Cellular phones and service, AT&T discounts, BlackBerry, and pagers
Rates and billing Local and domestic/international long distance rates, payment options, current balance, changing billing address, returned checks and collection procedures
Operator services Campus Call Centers, TDD voice relay, teleconferences (phone bridges), printed campus directories
Support, repair, and troubleshooting Equipment and service problems, finding people, harassing calls, stopping service when you move, unlisted numbers
Regional campus technical support Staff and help desk contacts for the regional campuses

Video

Videoconferencing Desktop and group videoconferencing, facilities, scheduling, equipment, purchasing information, troubleshooting
Streaming What's available and how to use it
Purchasing Fees, how to buy
Resources Support, troubleshooting, where to find more information

Services and Support



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