ARCHIVED: At IUB and IUPUI, how can I program the memory keys to access special features on my Caller ID office telephone?

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Caller ID office telephones allow you to store feature codes in your memory keys. This works well with network features such as Call Forward Universal (see example below) that require an on key and an off key.

Saving a feature code

  1. Press Save, then press the memory key where you want to save the code.
  2. Enter the code you want to save in the memory key, and then press Save. For example, to save the code to turn on Call Forward Universal, enter *70, then a 5-digit campus number or 9 plus a 7-digit off-campus number, and then press Save. To save the code to turn off Call Forward Universal, enter #70 (*71 at IUPUI), and then press Save.
  3. Enter the feature name using the dial pad, and press Save.

Turning a feature on or off

  1. Press the memory key where you stored the desired feature. The display shows the feature name and code.
  2. Lift the handset or press either Handsfree or Dial. If you're using a two-line phone, press Handsfree/Mute, the Dial key, or line 1 or 2. The feature code is dialed out, which turns the feature on or off.

Saving a feature and light in a memory key

You can make the set indicator light come on when you turn a feature on, and go off when you turn that same feature off. You can only do this with one feature. This works well with any service that has separate on and off codes, such as Call Forwarding.

For example, you may want the light to remind you that you have turned Call Forwarding on. To do this, use one key to turn the indicator light on when you activate the feature. Use the second key to turn the indicator light off when you deactivate that same feature.

To save a feature light on or off key

  1. Press Save. Do not select a memory key yet.
  2. To program the light on, press 1, then press the desired memory key. To program the light off, press 0, then the desired memory key.
  3. Enter the code you want to save in the memory key, and then press Save. For example, to save the code to turn on Call Forward Universal, enter *70, then a 5-digit campus number or 9 plus a 7-digit off-campus number, and then press Save. To save the code to turn off Call Forward Universal, enter #70 (*71 at IUPUI), and then press Save.
  4. Enter the feature name using the dial pad, and press Save.

To turn a feature and light on or off

  1. Press the memory key where you stored the feature light. The display shows "Feature ON" or "Feature OFF".
  2. Lift the handset or press either Handsfree or Dial. If you're using a two-line phone, press Handsfree/Mute, the Dial key, or line 1 or 2. The feature and light turn on or off. (When the feature and light are on and you're not using the telephone, the display shows "Feature ON" as a reminder.)

This is document alsx in the Knowledge Base.
Last modified on 2018-01-18 13:21:05.