UITS

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Indiana University

How do I contact the Support Center at each IU campus for help?

So that Support Center staff can efficiently assist you, be ready to provide details about your problem or question.

Note: Walk-in support hours listed pertain to periods when classes are in session. Hours during campus breaks and between semesters may vary.

Note: For details about availability of UITS services over Thanksgiving break, see UITS Thanksgiving break support hours.

Campus help desk Walk-in location Fall/Spring hours Summer hours
IU Bloomington

Chat, phone, and email available 24x7; walk-in hours listed

Chat: http://ithelplive.iu.edu
Phone: 812-855-6789
Email: ithelp@iu.edu
Online: Knowledge Base
Learning Commons, Herman B Wells Library Mon-Thurs 8am-midnight
Fri 8am-9pm
Sat noon-5pm
Sun noon-midnight
Mon-Thurs 8am-10pm
Fri 8am-5pm
Sat 10am-5pm
Sun 1pm-10pm
  Indiana Memorial Union M089 Mon-Fri 10am-5pm Mon-Fri 10am-5pm
IMU M089 has limited support services; no software sales, print credits, or carry-in consultations
IUPUI

Chat, phone, and email available 24x7; walk-in hours listed

Chat: http://ithelplive.iu.edu
Phone: 317-274-4357
Email: ithelp@iu.edu
Online: Knowledge Base
ICTC 129 Mon-Thurs 8am-9pm
Fri 8am-5pm
Sat 9am-3pm
Sun noon-4pm
Mon-Thurs 8am-9pm
Fri 8am-5pm
Sat 9am-3pm
Sun noon-4pm
  Campus Center Information Desk Mon-Fri 9am-5pm Mon-Fri 9am-5pm
IUPU Columbus Information Technology IT Office, Room 1511 Mon-Thurs 8am-9pm
Fri 8am-5pm
Mon-Thurs 8am-7pm
Fri 8am-5pm
IU East Help Desk Hayes Hall 169 Mon-Thurs 8am-7pm
Fri 8am-5pm
Mon-Thurs 8am-7pm
Fri 8am-5pm
IPFW Help Desk Kettler (KT) Hall 206 Mon-Fri 7:30am-11pm
Sat 8am-4pm
Sun 11am-7pm
Mon-Fri 7:30am-10pm
Sat 8am-4pm
Sun 11am-7pm
IU Kokomo Helpdesk Library (KA) main entrance Mon-Thurs 8am-9pm
Fri 8am-5pm
Sat noon-5pm
Sun 1pm-5pm
Mon-Thurs 8am-8pm
Fri 8am-5pm
Sat noon-5pm
IU Northwest IT Support Center Hawthorn Hall 108 Mon-Thurs 7:30am-8pm
Fri 7:30am-5pm
Sat 8am-noon
Mon-Thurs 7:30am-8pm
Fri 7:30am-5pm
Sat 8am-noon
IU South Bend HelpDesk

Phone: 574-520-5555
Email: helpdesk@iusb.edu
Wiekamp Hall (DW) 1245 Mon-Thurs 7:30am-8pm
Fri 8am-5pm
Sat 8am-noon
Mon-Thurs 8am-8:30pm
Fri 8am-5pm
IU Southeast Technology Services Support Center Front Desk, US 212A Mon-Thurs 8am-8pm
Fri 8am-5pm
Mon-Thurs 8am-8pm
Fri 8am-5pm
  Labs    
  UC-South 100 Mon-Thurs 8am-10pm
Fri 8am-6pm
Sat 9am-6pm
Sun 1pm-10pm
Mon-Thurs 8am-10pm
Fri 8am-6pm
Sat 9am-6pm
Sun 1pm-10pm
  Library (common area) All open library hours All open library hours
  Crestview Hall 112 Mon-Thurs 8am-10pm Mon-Thurs 10am-6pm
  Knobview Hall 207 Mon-Thurs 8am-10pm No walk-in support during summer